Auto-Pay Enrollment – Utility Bills
This free electronic funds transfer program is a secure, reliable way to pay your utility bill from your checking or savings account. With automatic bill payment your utility bills are paid automatically and on time each month, eliminating late fees.
When you authorize auto-pay you are giving the City of Big Rapids permission to withdraw the amount of your current utility bill. Once you enroll, the City of Big Rapids Utility Department will send you an email confirming your enrollment and the billing cycle the first automatic payment will occur. An outstanding balance at the time of form submittal cannot be bank drafted. Future utility bills will be sent for your records but will be marked “Do Not Pay - Enrolled in Auto Pay”
Payments may be rejected by your financial institution because of insufficient funds, closed account, etc. If payment is not successfully processed, late fees may apply if other payment method is not initiated before due date. Please notify the City of Big Rapids immediately of a change in your banking information by resubmitting the Auto-Pay Enrollment form.